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What it costs
Most places make you call to find out. Here is what I charge, so you can decide before you pick up the phone.
Remote
Remote fixOne problem, sorted over a screen share. Nobody has to be home.
$89
In your home
Standard visitSlow computer, pop-ups and warnings, a printer that won’t print, passwords, phones and tablets. Up to 90 minutes.
$149
New computer setupSet up properly, everything moved across from the old machine, and the old one wiped clean.
$229
Home office setupMonitor, printer, webcam and mic, secure access to work, and the cables tidied.
$299
WiFi & smart home
Home WiFi or mesh installUp to three units placed, set up and labelled, so the WiFi holds in every room. $75 for each extra unit.
$299
Whole-home WiFi & smart homeThe network, plus thermostat, lights, TVs and speakers all working together and labelled so you know what is what.
from $449
Photos & files
Backup setupA backup that runs on its own, a copy in the house and one off-site, and a restore tested in front of you.
$199
File recoveryDeleted or lost files, or pulling everything off an old or failing computer.
$199
Shops, salons and offices
Small business on-siteBusiness work is charged by the hour, because no two jobs look alike.
$125/hr
The price is the price
You get the number before I start, and it does not change once I am there. If it turns out to be a bigger job than the price covers, I will tell you before I carry on, not afterwards.
No contracts
Nothing to sign, nothing renewing in the background. If something else comes up later, I am a text away.
Hardware is separate
These are my prices for the work. If you need a router, a mesh unit or a backup drive, you buy it and keep the receipt — I am not marking it up.
When it is not my job
If a drive has physically failed, that belongs at a specialist recovery lab, and I will tell you that rather than charge you to find out.